We support tracking of batch numbers (also called serial numbers) and expiry dates throughout your order lifecycle. This article explains how the feature works, what’s required, and where you’ll see the data.
What This Feature Enables
- See which batch and expiry was shipped for each product
- Export batch and expiry from your Order Lines Report and Packages Report
- Enhance traceability for regulated or sensitive inventory (e.g. supplements, skincare, electronics)
Where You’ll See Batch & Expiry Data
Order Details Page: Batch numbers and expiry dates have also been added to the order details page
Order Lines Report: Batch number (serial) and expiry date per item
To access this report:
- Go to Orders
- Select the orders you’d like to export
- Click Export
- Choose: Order Lines Report
For more information visit: Order Exports
How to Enable
To enable batch and expiry tracking:
- Contact support@borderless360.com or your CS Manager
- We’ll verify your requirements and which warehouses you’d like to track
- Once confirmed, we’ll enable the feature for your account
Data will begin appearing in exports and API responses once activated.
Use Cases
- Product Recalls: Identify which customers received affected batches
- Expiry Management: Track FIFO/LIFO stock performance and prevent expired items shipping
- Compliance Reporting: Export batch/expiry data for internal reporting
If you have any questions about setup or use, we’re here to help!